Make the most of
HEZZ Answers.

HEZZ Answers brings together practical questions, useful guides, everyday calculators and community discussions.

1. Start on Home to browse the latest questions and popular answers.
2. Use Categories to explore a topic, Calculators for tools, and Discussions for group conversations.

Yes. Your HEZZ account connects your profile and community activity across both.

1. Sign in using the same email or linked Google account that you use in the app.
2. Open My Account to view your profile, submitted questions and saved answers.

You can read published questions, guides and public discussions without an account.

1. Open Home, Categories or Calculators.
2. Sign in when you want to ask, answer, join a group, report or manage account features.

Use your name, email address and a password, or Google sign-in when available.

1. Open the menu and choose Register, or choose Create an account on the sign-in page.
2. Type your display name, email address and a password of at least 8 characters in the labelled fields.
3. Click Create account. Check your email for the six-digit verification code and enter it on the verification screen.

Use the Email address and Password fields on the sign-in screen.

1. Open Sign in from the menu.
2. Type the email used to register into Email address and your HEZZ password into Password.
3. Click Sign in.

Use Continue with Google and choose the Google account you want linked to HEZZ.

1. Open Sign in or Create account, then click Continue with Google.
2. Select your Google account in the Google window and complete the prompts.
3. Wait for HEZZ to return you to your account page.

Use the password reset option for an account created with email and password.

1. Click Forgot password? on Sign in.
2. Enter your registered email address and follow the emailed reset-code instructions.
3. Choose a new password, then sign in again.

Sign out when you finish using a shared device.

1. Open the menu and click Sign out, or open My Account and use Sign out.

Use Search when you want to find content that already exists.

1. Use the Home search field or open Search from the menu.
2. Type a few keywords, such as phone battery or percentage.
3. Select a suggestion or submit your search, then open a matching result.

Topics organize questions and guides by subject.

1. Click Categories in the navigation or menu.
2. Choose Technology, Cars, Money or another available category.
3. Open a subtopic, community question or guide.

A community question has member answers; a guide presents an editorial answer with a discussion section.

1. On a question, read the details and scroll to the answers.
2. On a guide, read the answer content and scroll to Discussion for comments.

Use the controls on the answer page to keep a useful guide or share its link.

1. Use Save on an answer page, signing in if asked.
2. Saved answers appear in My Account.
3. Use Share to copy/share the page link.

Use the Ask a Question form, not the Search field.

1. Sign in, then choose Ask a question in the menu or the Ask a Question button in My Account.
2. Type the short question into Question.
3. Choose a category and type background information into Details.
4. Optionally attach a thumbnail or paste a Featured YouTube video URL, then click Submit Question. Choose one type of featured media.

The question is a short heading; Details gives the context people need to answer.

1. Question example: Why does my phone battery drain overnight?
2. Details example: My phone loses about 20% overnight. Wi-Fi stays on and the screen is off. I noticed this after the latest update. What should I check?

Submitted questions are reviewed before they appear publicly.

1. Open My Account → My Questions.
2. Check the status beside your question: pending, published or rejected.
3. Open Edit if you want to improve a question. Edited questions may return to review.

Open the question and use its Write an answer section.

1. Sign in and open the community question.
2. Scroll below existing answers to Write an answer.
3. Type your answer, optionally attach an image/GIF, then click Post Answer.

Use Discussion beneath the guide’s answer content.

1. Open the guide and scroll to Discussion.
2. Sign in if asked, type into Add to the discussion…, and click Post comment.

Use Reply on the specific contribution you are responding to.

1. Click Reply beneath that answer or comment.
2. Type in the reply box that opens and click Post reply.

Use the helpful/feedback controls on answers when available.

1. Open the answer and choose the relevant helpful or feedback option.

Open Discussion groups to explore public groups and view your invitations.

1. Choose Discussions or Discussion groups from the menu.
2. You can also use My Account → My groups & invitations.
3. Use Find a group… to search group names.

A group starts with a name, a description, rules and a visibility choice.

1. Sign in and open Discussion groups.
2. Expand Create a discussion group.
3. Type the name, a description explaining its purpose, and group rules.
4. Choose Public or Private and click Create group.

Public groups use join requests; private groups require invitations.

1. Open a public group and click Request to join. Wait for an owner/admin to approve it.
2. For a private group, an owner/admin invites your profile username. Open Discussion groups and click Accept invitation.

Group owners and admins invite existing HEZZ members by profile username.

1. Open your group → Members & invitations.
2. Type the member’s profile username into Invite by profile username.
3. Click Invite member. The member must accept from their groups page.

Accepted members can start topics inside their group.

1. Open the group and expand Start a topic.
2. Type a short Title and put the main message in Discussion.
3. Optionally attach an image/GIF and click Publish topic.

Open a topic and use its reply controls.

1. Open the group topic.
2. Type into Write a reply and click Post reply.
3. To reply to a particular message, click Reply on that message first. Use Reply to topic to clear that selection.

Group roles control membership and moderation duties.

1. Open Members & invitations to see member roles.
2. Owners can appoint admins and transfer ownership. Admins invite/approve members and manage lower roles.
3. Moderators can pin topics and remove lower-role content. Members can post/reply and remove their own group content.

Members can leave. Owners must transfer ownership before leaving, or close the group.

1. Use Leave group near the bottom of the group page.
2. As owner, use Transfer ownership beside an active member in Members & invitations.
3. Close group makes the group and its discussions unavailable.

Supported community attachments include JPG, PNG, WebP and GIF.

1. Use Add an image or the thumbnail upload field while asking, answering, commenting or creating a group discussion.
2. Choose a file from your device and check the preview.
3. Submit the text and attachment together.

The website administrator sets upload limits and maximum display dimensions.

1. Read the size limit beside the upload field.
2. Choose a supported, smaller file if the upload exceeds that limit.
3. Click an attached image to view the original more closely.

Private group attachments use the group’s access controls.

1. Only accepted members can read private discussions and open their attachments.
2. Sharing a link does not invite someone into the group.

Open the tool and use its labelled input fields.

1. Click Calculators, search/browse the tools and open the one you need.
2. Type numbers into the named fields. Pay attention to units such as percent, currency, kilograms or kilometres.
3. Click Calculate to see the result; use Reset to clear the inputs.

Conversion tools offer direction/unit selectors when supported.

1. Open the weight or distance converter.
2. Select the units/direction, enter the number and calculate.

A field may be missing, contain invalid text, or use a value the formula cannot accept.

1. Check every required field and its unit.
2. Enter numbers rather than words or currency symbols.
3. Avoid an invalid operation such as dividing by zero and calculate again.

Use the three-dot menu beside the content or member.

1. Open the three-dot menu on a question, answer, comment, discussion or profile.
2. Choose Report content or Report member.
3. Select a reason, add details if helpful, and click Send report.

Blocking changes what your signed-in account can see and interact with.

1. Choose Block member from the member’s three-dot menu and confirm.
2. To undo it, open My Account → Blocked members and choose Unblock.

Use your Account profile controls.

1. Open My Account → Profile.
2. Edit Display name, Profile username, Bio and any optional profile links.
3. Click Save profile.

Account deletion permanently removes your account and associated data.

1. Open My Account → Delete my account.
2. Read the explanation and complete the required password or Google confirmation.
3. Follow the confirmation steps on the deletion page.

Notification preferences are in the Android app’s Account section.

1. Open the Android app to manage push notifications.
2. Group invitations can still be checked from the website’s Discussion groups page.

Check HEZZ preferences and Android’s notification settings.

1. Check Discussion groups for invitations and pending membership changes.
2. An owner/admin can confirm that the invitation used your profile username.

Ads help support HEZZ. Advertisement cards are labelled separately from HEZZ content.

1. Website advertisements may appear where configured by HEZZ.
2. Continue reading the question, answer or tool around the advertisement.

It may have moved, been removed, require membership or be affected by a block.

1. Use Home, Search or Topics to find the content again.
2. For a private group, sign in and check that you accepted its invitation.

Use Contact to send the HEZZ team a clear description of the issue.

1. Open Contact from the menu/footer.
2. Fill in your name, email, subject and message, and complete the verification field shown.
3. Describe which page you used and the message/error you saw, then send the form.

Choose a language to see its posts and matching interface labels.

1. Open the sidebar and press English or বাংলা. Other languages appear only after the administrator enables them.
2. The language buttons are in the sidebar only. English is the default; Bangla is available too.

Hashtags connect related questions and articles.

1. In Ask a Question, choose Post language and enter up to 12 hashtags, such as #technology or #বাংলা.
2. Hashtags in question text are also saved. Article authors can set these options in the admin article editor.
3. Click a hashtag on a published post to browse matching posts in its language.

Type @ followed by the public profile username.

1. Find the member’s profile username on their public profile.
2. Type @profile-username in a question, article, answer, comment or discussion reply. Recognized usernames become profile links.

Sign-in and registration preserve the original post or topic.

1. Click Sign in or Create account from the content page.
2. Complete sign-in or email verification. You return to the original post/topic.